Tiffanie Birrell
8 months ago
Had some car trouble and called CMP and he arranged a tow truck for me even though it was a Sunday. It took a lot longer than originally estimated and he kept finding more stuff that needed to be fixed, but I guess that's the nature of vehicles. When I finally got it back, it seemed to be all fixed up and working well. It hasn't been a full day yet, but so far no issues. He offered to change all my brake pads in exchange for a 5 star review, which makes me suspicious if the other 5 stars are genuine or if they're payment for service. I said the most I would promise was an honest review, and he agreed. So this review is my honest opinion. What was weird was that later, he tried to guilt-trip me about how much value I was getting for free when (in his words) I wouldn't even give him a 5 star review. But if he didn't want to accept what I was willing to trade, then he shouldn't have accepted the trade? He also kept insulting my character, and there was no call for that. Outside of that weirdness, he was responsive and communicative, seemed knowledgeable, and appears to have done what he said he would do. 5 stars for "I needed my car fixed and this guy fixed it." 5 stars for communication, dedication, efficiency, and general helpfulness. 1 star for unnecessary guilt trip and insults.