WacoTX.com

Collins Auto Sales

4.2(57)Car Dealer

About Collins Auto Sales

Situated along Highway 6 in the Woodway area, Collins Auto Sales serves area drivers looking for their next vehicle. Holding an overall 4.2-star rating from 57 Google reviews, this local car dealer has earned a notable reputation among shoppers visiting the lot. Many patrons highlight pleasant, easy transactions with team members like Jon, describing the buying process as enjoyable and emphasizing a customer-first approach from the staff.

Client feedback highlights varied experiences with vehicle purchases and condition. Several customers praise the dealership for polite, honest, and respectful service, even noting that staff went out of their way to install new dashboard components and replace the air conditioning system for an interested buyer. Conversely, reviews also document differing experiences, including a buyer who faced costly transmission repairs on a truck purchased without a warranty. Through its location along the busy Woodway thoroughfare, Collins Auto Sales provides a convenient option for motorists exploring pre-owned vehicle possibilities in the Waco area.

Reviews

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Santiago Juarez

6 months ago

1.0

I bought the truck from him, he tricked me, and guess what happened? The transmission was bad. In less than a month, I had to replace it—I spent 8,000. Don't buy anything from him. I paid through my bank, he gave me no warranty, he blamed me, he told me I shouldn't have serviced the transmission. His friend who works on transmissions called me and told me the same thing. All he said was, "The truck was fine when it left the lot." I'm so sorry, but what else can I do? He never serviced the truck, he just washed it 🤣. And I invested so much money! A man who sells a truck should keep his word and take responsibility if something isn't right. So think twice before buying a truck from him. And I have receipts for what I invested and what I still have to invest.👎👎👎👎👎👎👎

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kenny smith

3 weeks ago

5.0

They were extremely friendly and honest!! Also he replaced the ac in a car I was I treated in and also bought dash parts for the car as well!!! Best used car salesman experience I have ever had!! Extremely polite and respectful!!! Very personable!! And not to mention my car is amazing!!!!!! Will definitely do business there again!!!!!

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Adonis Lewis

3 weeks ago

5.0

Working with Jon was super easy and he made the car buying experience enjoyable. Jon truly put the customer first!

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Stefan Klein

5 months ago

1.0

It's odd the person that claims to be the owner only replied to only 1 review. Saying I dont remember the customer. How about you reply to all reviews. And actually answer phone call on a week day in the hours you should be open. Or should I say your website says you are open.

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Steven Bohannon

3 months ago

5.0

The owner went above and beyond to help me with my daughter's first car