Lesley Price
4 months ago
Televised rude customer service, childish behavior wouldn’t want to do business with unprofessional people.
Lacy Autos is a car dealership operating along New Dallas Highway in the 76705 area of Waco, Texas. Serving area motorists searching for their next vehicle, this pre-owned dealership offers an on-site selection of good, clean used cars. Those who stop by the lot have the opportunity to browse the available inventory, evaluate vehicle appraisals, and negotiate potential trades directly in person.
The dealership holds a notable 2.6-star rating across 61 Google reviews, reflecting sharply contrasting public impressions. Some visitors highlight a pleasant atmosphere and stress-free negotiating, noting an openness to doing business when agreements can be reached. Conversely, other patrons describe deeply negative encounters, highlighting televised rude customer service and unprofessional, childish behavior. Certain reviews recount extreme community interactions, including reports of owners spraying citizens with a water hose and attempting to run people down on the side of the road. While the clean vehicle selection appeals to some, these reported experiences leave other potential buyers hesitant to engage.
Lesley Price
4 months ago
Televised rude customer service, childish behavior wouldn’t want to do business with unprofessional people.
Jordan
2 years ago
I just witnessed the owners of Lacys auto spraying citizens with the water hose also trying to run them down on the side of the road , Acting like children Definitely not representing their business in a respectful manner.
Richard Rood
6 years ago
I didn't get the appraisal I wanted, but our negotiating was stress free. A pleasant atmosphere and good clean pre-owned vehicles. I would trade there if we both could agree.
Brian Wallace
3 years ago
This is a great place to get a vehicle that has had the mileage rolled back. It's also a good place to get watered down by tyrants that don't know the law in the hot summer heat while walking down the public easement with a camera. Middle finger BAMM!!! NC tyrant Hunters, you guys rock!!!! Ps. Randy don't care about the dust hahahaha!!!
Jeff Wall
6 years ago
Such a great family business, always upfront and super fair folks. I will never buy another car anywhere else. Do yourself a favor and if you are looking for a great used vehicle go see them...