Situated along South 13th Street in Waco, Lochridge Priest Home Services provides heating and air conditioning solutions for local residents. Boasting an impressive 4.9-star rating gathered from more than 2,800 Google reviews, this established provider has earned a strong reputation for high-quality work. The company handles a variety of residential cooling challenges, ranging from thorough diagnostic inspections and quick system repairs to resolving punctured lines, drained refrigerant, and burned-out outdoor fan motors during the intense Texas heat.
Patrons routinely highlight the company for its friendly customer care and dependable service, pointing to technicians who arrive right on time and get equipment back up and running with minimal delay. Staff members take the time to answer all questions thoroughly, review available units, and explain pricing options in a calm, understanding manner. Operating at a premium price point, Lochridge Priest Home Services delivers attentive technical support and proficient repairs to help keep Waco households comfortable.
Alonzo Davis
a month ago
Outstanding AC Service. Mr Antonio came out on time. Performed several diagnostics to determine the issue. Once the issue was derermine, he performed a proficient & quick repair. Had home AC back up and running in minimal time. Price for repair was in a fair/reasonable range. Will definitely use them again in the future.
Renee Sharper
2 weeks ago
⭐⭐⭐⭐⭐ Absolute Lifesavers! High-Quality Work & Amazing Customer Service!I cannot recommend Lochridge Priest / Evergreen Heating & Cooling highly enough! After a roofing crew accidentally punctured my AC line, drained my refrigerant, and burned out my outdoor fan motor in the extreme Texas heat, this team stepped in and saved the day.Jay came out first on Thursday the 27th to evaluate the system, and he was incredibly understanding of my emergency situation. He provided a detailed, professional, and thorough estimate that helped me secure immediate approval from my insurance company.Today, Hyden and Kenneth came out to complete the physical repairs. They were meticulous, highly skilled, and professional. They cleanly patched the copper line, pulled a deep vacuum, replaced the motor, and fully recharged my system, making sure to test every component—including the compressor—to guarantee everything was running safely and efficiently. They even spoke directly with inspectors on my behalf to help document the damage facts.My home is ice-cold and comfortable again, all thanks to this amazing team. If you want an HVAC company that does honest, top-tier work and truly cares about their customers, hire Lochridge Priest and ask for Jay, Hyden, and Kenneth!
Isabela
4 months ago
Jeff was exceptional! He had a very calm and great presence. Very understanding of all my concerns and questions and answered anything I had to ask. He was also very thorough going through all the units and prices and what there is to offer. Even interacted with my one year-old in a very kind way. Definitely a great person!
byron briscoe
2 months ago
The service technician was prompt and on time, very professional and thorough with his inspection of what is needed to complete the install that I requested. David took the time to explain the total process and as well as his professional experience in getting the job done. Thanks David and looking forward to working with you in the near future.
Monique Tomlinson
3 months ago
My friend in our neighborhood referred me to them and I'm so glad she did! Britt Dominguez came out and I really appreciate everything he did. He was extremely thorough and honest and professional. Was very good about communicating everything to me, and fixed our issue. Overall great experience and I highly recommend. I also appreciated how clean he was and used shoe coverings. Even the lady at the office who I initially called was super polite and professional. 10/10 recommend!