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Ted Herring
3 months ago
Our water heater was leaking and these guys came out and fixed it the same day, by noon! David was our tech; he was fantastic. Don’t hesitate to call these guys if you have a plumbing problem. 👍
Mike Staas Services, Inc
4.6(94)Plumber
About Mike Staas Services, Inc
Located along Fort Avenue in the 76710 area of Waco, Mike Staas Services, Inc provides professional plumbing solutions to the local community. The company has earned an impressive reputation, reflected in its notable 4.6-star rating from 94 Google reviews. Homeowners rely on the team for a range of essential plumbing needs, from detailed system inspections to urgent repairs for leaking water heaters and sewer line blockages.
Customers frequently commend the business for its exceptional responsiveness and transparent communication. When unexpected issues arise, a live person answers the phone directly, even on Sunday mornings, allowing technicians to arrive within the hour to resolve urgent problems. Clients also appreciate same-day turnaround, such as water heater fixes completed by noon with technicians like David. Whether conducting thorough inspections or addressing weekend emergencies, the company is recognized for explaining issues clearly, providing upfront information about repair costs, and delivering prompt, dependable service throughout every visit.
Reviews
5.0
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Cathy Fischer
4 months ago
I called on a Sunday at 8:15 a.m. with a sewer blockage. No phone tag, a real person answered on the first call. A technician was at my house within the hour and fixed the problem very promptly. Extremely pleased with the service provided, and the fact that someone came so quickly on the weekend.
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Amy Elizabeth
4 months ago
Got an inspection done by them and they were so kind, so informative, and very transparent about what issues we had and what it would cost to repair. I’d recommend these people to anyone and everyone!
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Courtney Whitehouse
a year ago
Hands down a wonderful experience!! We have an older home with a sink that wouldn't drain no matter what we tried. Don came out Monday to diagnose our issue and was able to identify our issue immediately. He explained the issue to us in detail so we fully understood. The repair was able to be completed a few days later on Thursday. He was knowledgable, efficient and cleaned up without a trace. Very thankful!
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Derrick Biggs
a year ago
These guys are fantastic. Had an emergency plumbing issue with a sewer line. They came out within an hour of my late night call, and another 30 minutes later everything was resolved. David is a fantastic plumber. He’s been out before for a couple other issues and has always been very professional, prompt, and open to share plumbing tips. Rick was a big help taking my call as well. Highly recommended!!