Rosa's Café & Tortilla Factory

Food was very disappointing. They gave me more of this exploding diarrhea lettuce (it looks old) than meat. I haven’t been here in awhile and I’m definitely NOT coming back. 🤮

I usually love eating at this restaurant. Tonight, a friend and I went in and ordered two combination plates. There was almost nobody else in the restaurant at 6:30 p.m. Pretty unusual for Saturday night...... Our food came quickly and our order was fulfilled correctly but there was only one problem. Nothing was hot. Nothing was particularly cold it's just that nothing was anything more than lukewarm. Food is supposed to be held at certain temperatures in order to stave off bacteria. This food seemed as if it had been sitting on the counter for a while before we received it. It wasn't obviously because I would have seen it sitting there. I think the managers in this restaurant need to start temping all of the holding pans. There is no music or anything playing in the restaurant so every sound would echo because the restaurant has high ceilings..... It's not a pleasant experience. If this location keeps its food at this temperature now and in the future, I will not be returning..

We dined in at the new Rosa's Cafe in Hewitt and was extremely pleased with the beautiful atmosphere and the wonderful service we received! I'm not sure if it's the fact that this restaurant is new, or what but every single employee was smiling, eager to serve, and seemed very genuinely happy to be at such a wonderful place to serve hungry customers! This location was extremely neat and tidy, the food was made fresh, and the taste was extremely pleasant for any pallette. The restaurant had plenty of diners, but was not too overly busy. The outside areas next to the building and the parking areas were additionally neat and tidy as well. I very easily give this particular location a 5 star because I couldn't find anything negative going on to dissatisfy my taste. I will visit back again when the new wears down and see how this location stands up to the test of time, but for now go dine in, try out their drive thru or even door dash your dinner and simply sit back and enjoy!

Came here for the first, and last, time. 3 stars for fajita beef that was cooked amazingly well but man the rest of the meal was incredibly disappointing. The beans were gross enough I didn't bother finishing them and the rice was just meh but unfortunately were premixed with the beans so I didn't finish that either. Was told the fajita beef plate was enough food to make 3 tacos but only if you skimped on how much you put on the tortilla. The sides came in a Taco salad bowl but it was so full of generic iceberg shreds you barely had any sides. $24 bucks and I left still feeling a little hungry. Also, for those who do decide to come here, if you want chips and salsa you'll have to order it. I haven't been to a Rosa's Cafe before so I didn't know until after I paid and sat down so I guess that was on me. Treat this place like an expensive fast food place that just happens to have high quality meat and you will probably like it

Let's talk about Rosa's Cafe. Where do I start? I think Rosa's on Hewitt Dr was not prepared to compete with Rosa's on Franklin Ave. Maybe it's a lack of experience, or they didn't expect it to be a success. But that's not it. The organization among employees is bad. The supervisor, or who I believe is the supervisor, is trying as hard as he can to keep up with all the work. I could see his anger and frustration. The food felt low quality, which is strange considering their other store on Franklin Ave. I'm just saying that if they want to keep up, they have to examine everything and start over. Because that's not it. Hope I can upgrade this review to a better one soon. At least the taco salad was good...