John
3 weeks ago
Paid $246.78 on July 20, 2026 for a private Space Drifters room for 8 people on August 22, 2026 from 6:00–7:00 p.m. When I booked on their website, there was no notice that they would be closed or moving. The reservation went through and they charged my card. On August 22 we showed up and the building was locked. The only place that mentioned they were closed for a period of time was their phone recording... not the website I paid on. I have called and sent multiple emails. As of August 28 I still have no reply and no refund. I have played here before and enjoyed it. That does not change this: they took money for a date they were not open, hid the closure from the booking page, and then ignored customers asking for the money back. Until they refund the $246.78 and actually answer people, I cannot recommend booking here. If you do book, screenshot everything and be ready to dispute the charge with your bank.